This website was designed to meet World Wide Web Consortium Web Content Accessibility Guidelines (WCAG) 2.0 Level AA under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Accordingly, all content found in this website, including text, images, forms and sounds, has been tested to comply with WCAG guideline criteria.
Niagara’s South Coast is also subject to the Accessibility Standards for Customer Service, Ontario Regulation 429/07 under the AODA. If a person with a disability needs an accessible format or help to communicate with us, we will work with the person to provide the format or support that meets their needs. If we cannot meet the person’s particular requirement in a reasonable timeframe, or if it is not technically feasible to convert the information, we will inform the person and work with them to provide a summary or determine an alternate method. Requests for accessible formats and communication supports must be made by contacting us directly. If you have any feedback on service or accessibility provided by Niagara’s South Coast, please write, call 905-651-2232 or email [email protected].
Information Collection and Use
We may collect non-personal identification information about Users, including, but not limited to, the browser name, referral domain, pages viewed, number of visits, session duration, the type of computer or device utilized and technical information about the means of connecting to our Site, such as the operating system and the Internet service provider. This type of identification information is routinely collected to report statistics on Site usage, enhance service offerings and improve marketing, promotional and advertising efforts. In addition, statistical reports will aggregate data on trends, interests, and behaviour to continuously improve the User experience and Site performance.
Niagara’s South Coast is governed by the Ontario Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c. F.31 (FIPPA), which defines “personal information” to mean recorded information about any identifiable individual, including his or her name, address, telephone number, email address, age, gender, marital status, personal views, preferences and opinions. Users of this Site are under no obligation at any time to disclose personal information. We will collect personal information only if it is voluntarily submitted. This may include, but is not limited to, name, address, email address and telephone number. Users can always refuse to supply personally identification information, except that it may prevent us from providing them with personalized service, assistance and information.
We will keep personal identification information stored securely in offline and online systems and not release it to any third party without prior consent. Because Niagara’s South Coast engages information management service providers to maintain these systems, these providers may have access to personal information.
Users can, at any time, view and update any of their personal information or tell us to stop using or retaining it. This can be done by clicking on the appropriate buttons that appear on any email communications or by emailing a request to [email protected]. Requests will lead to the immediate deletion of User data. We may, however, retain a summary of demographic information for research purposes. None of this summarized demographic information will be capable of identifying the User.
Cookies can be used for targeted advertising activities, like Online Behavioural Advertising (OBA), which we employ. We use third-party service providers to help administer our advertising activities. We require that these third-party service providers protect the information they use on our behalf, including for OBA, and not use it for any other purpose. Targeted ads will be displayed based on the activity associated with the identifier assigned. These unique anonymous identifiers are used to make sure our ads and dynamic content have been served correctly.
Niagara’s South Coast Tourism Association
66 Charlotte Street
Port Colborne, ON L3K 3C8